Website Terms & Conditions

ACCEPTANCE OF TERMS

By accessing and using this Site, our social media channels and any other materials made available to you on this Site, you are taken to accept our Terms. In doing so, you warrant that you:

• •are over 18 years of age and have the legal capacity to enter into a legally binding contract;
• •have read and accepted these Terms; and
• •will comply with these Terms.

CHANGES TO THESE TERMS

We reserve the right to change or modify these Terms at any time consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on this Site. It is your responsibility to review these Terms prior to use and periodically throughout your use of our Site. If at any time you choose not to accept these Terms, you should not access our Site.

Your continued use of this Site is deemed acceptance of any modifications or amendment of these Terms. You may also accept these Terms where you click “Agree”, “Accept”, “Buy”, “Register”, “Sign Up” or “Book” where such an option is made available to you. If you’re uncertain about the Terms or anything else on our Site, please don’t hesitate to contact us before completing any purchase.

INTELLECTUAL PROPERTY

Our Site contains intellectual property owned by us, and/or by third parties that license the content to us (“Third Party Licensed Intellectual Property”), including, without limitation, products, trade marks, copyrights, proprietary information, designs, patents, business names, logos, images, copy, videos, audio files, graphics, other files, and software (“Content”). Your use of and access to our Site and its Content does not grant or transfer any rights, title or interest in it to you.

All copyrights, trade marks, patents and other intellectual property rights in and on our Site and all content and software located on the Site shall remain the sole property of Dating For Love or its licensors. The use of our trade marks, content and intellectual property is forbidden without the express written consent of Dating For Love.

No Commercial Use

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever our Site, products, services, Content, intellectual property or Third Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products, services and Content, without refund, if you are found to be violating these Terms.

Limited Licence

We may offer digital products on our Site from time to time. Where you download our digital products (including checklists, guides, ebooks, video or audio content) (“Digital Products”) or access our Content, you are granted a non-exclusive, non-transferable, limited licence to access and use these for your own personal purposes. You may not assign or transfer these Digital Products or our Content to any other person without our express written consent. We reserve the right to refuse to provide any products and/or services to you at any time for any reason.

Acknowledgement of Author

Even if you have the consent of the author, you are at no time permitted to remove any copyright or other proprietary notations from the materials. You must always acknowledge the author © Dating For Love in a format that is agreed upon prior to any publication.

Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, enhance or in any way exploit any of our products (including any Digital Products and Content) in any manner whatsoever except as authorised by us.

Acceptable Use

You agree to use our Site only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Site. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.

You must not use our Site to send unsolicited commercial communications. You must not use the content on our Site for any marketing-related purpose without our express written consent.

Automated Access, Scraping and AI Training

You must not use any automated means (including scraping, crawling, data mining, harvesting or similar techniques) to access, collect, copy or monitor any part of our Site or its Content, except for legitimate search-engine indexing carried out in accordance with the directives in our robots.txt file. You must not use, reproduce or make available any of our Site or its Content (in whole or in part) to train, develop, fine-tune, evaluate or otherwise improve any machine learning model, large language model, or artificial intelligence system, without our express prior written consent. We reserve all rights in respect of such uses, and nothing on our Site grants any licence or permission for them.

LINKS TO OTHER WEBSITES

www.datingforlove.com may contain links to many other websites. Dating For Love cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Dating For Love do not constitute an endorsement by Dating For Love or any of its employees of the sponsors of these sites or the products or information presented therein.

Our Site and social media channels may have links to other sites operated by third parties. Unless we expressly tell you otherwise, we do not in any way endorse, control or approve of, nor are we responsible for, the content on those sites. It’s up to you to decide if those sites and their content are suitable for you.

By accessing this Site, you are agreeing to be bound by these Terms, all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this Site. The materials contained in this Site are protected by applicable copyright and trade mark law.

PRIVACY

These Terms also include our Privacy Policy, which sets out how we use your personal information. By using this Site, you consent to the processing described in the Privacy Policy and warrant that all data provided by you is accurate.

CREATING AN ACCOUNT

To place orders and access some features of our Site, you may need to register an account. This means you will have to give us accurate information including your name, your business name (if applicable), address, a valid email address and telephone number, and you must be at least 18 years old. You warrant that any information you provide during the account set-up process is correct at the time you provide the information, and that you will update this information should there be any changes. You will be solely responsible for the activity that occurs on your account (including orders placed on your account), so be sure to keep your account password secure.

We reserve the right to suspend or cancel your account at any time, at our sole discretion, if you breach any provision of the Terms or applicable law, or where your conduct impacts our reputation.

RESTRICTED ACCESS

We may in the future need to restrict access to parts (or all) of our Site and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our Site, you must ensure that both your username and password are kept confidential.

PRICES AND PAYMENT

Prices are displayed in Australian Dollars (AUD) or United States Dollars (USD) as indicated at checkout, and are inclusive of any Australian Goods and Services Tax (GST) where applicable. The prices indicated on our Site may change at any time without advance notice to you. The amount charged to you will be the price in force at the time your order is placed.

We reserve the right to modify or discontinue any product without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of any product or service.

We reserve the right to cancel an order and provide a full refund in the event that a product has been discontinued or is unavailable.

We may from time to time provide discounted products. You may only use one discount code with each purchase. We reserve the right to reject or cancel any orders where you add more than one discount code. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a minimum or maximum order value. Discount codes and/or vouchers cannot be used in conjunction with any other offer or promotion.

We offer the option to pay for products by credit card or such other method of payment as provided at checkout. You acknowledge and agree to make timely and full payments to us for the products purchased. Where you use a credit card, you warrant that you have the necessary rights and authority to use that credit card. You authorise us to automatically charge the credit card on file for any and all payment balances owed and agree to keep all billing information current at all times. Where you fail to make payment or payment is declined for any reason, we may revoke your access to the products.

We reserve the right to cancel any order where we suspect that there is fraud or other types of illegal or unauthorised activity.

DIGITAL PRODUCTS

Where you download or purchase our Digital Products, you are granted a non-exclusive, non-transferable, limited licence to access and use the Digital Products for your own personal use. You may not assign or transfer the Digital Products to any other person without our express written consent. We reserve the right to refuse to provide the products to you at any time for any reason.

After payment for your Digital Product has been confirmed, you will have access to download it or stream it, and all responsibility for maintaining any downloaded copy is transferred to you. We will not be responsible for any issues with the Digital Product after it has been downloaded.

Except as otherwise expressly stated, you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, enhance or in any way exploit any of the Digital Products in any manner whatsoever except as authorised by us.

Refunds for Digital Products

Due to the nature of Digital Products, any orders received and processed have a strict no-refund policy unless explicitly stated otherwise or as required by applicable consumer protection law. Where the incorrect Digital Product is sent to you, or where the link provided to download or access the Digital Product is not working, we will provide the correct Digital Product or a revised access link at no extra cost.

Our coaching programs, packages and 1:1 sessions are not sold through this Site’s standard checkout and are governed by their own separate terms, including any terms relating to payment, cancellation and refunds. Those terms are provided to you at the time of purchase.

PHYSICAL ITEMS

From time to time we may send a physical item, such as a book, as a gift or as part of a coaching package. Physical items are provided for your personal use only. You must not resell or attempt to resell any item provided by us, as doing so may infringe our intellectual property rights or those of third parties. Where we send a physical item, we will use reasonable efforts to deliver it to the address you provide, however we are not responsible for delays or non-delivery caused by incorrect address details or matters outside our reasonable control.

ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES

You acknowledge and agree that you will be bound by any affirmation, acceptance or agreement that is transmitted through this Site, including but not limited to any consent you provide to receive communications from us by means of electronic transmission.

You further acknowledge and agree that when you click on or tick “I agree”, “I consent”, or other similarly worded click or tick options by electronic means, your agreement will be legally binding and enforceable and will be deemed to be as effective as if you had written your signature by hand.

INFORMATION AND ADVICE

Any information provided on our Site, through blog posts, product descriptions or any other content, is intended for general informational and educational purposes only and is not intended to constitute or replace professional advice for individual or specific situations. We are dating and relationship educators and coaches, not licensed medical, psychological, legal or financial professionals, and we cannot be held liable for any reliance on the information we provide, whether on our Site or through our products and services.

We do not accept responsibility for determining whether our products or services are appropriate for you. We reserve the right to deny service and refund the cost of that product for any reason, including where we believe that the product would not be appropriate for you, or where we believe that further professional advice should be sought.

Any reference to other products or services does not constitute endorsement or recommendation unless explicitly stated otherwise.

NO GUARANTEE OF RESULTS

Our products and services are designed to provide education, skills and guidance to support you in your dating and relationship goals. They are not a guarantee of any particular outcome. We do not and cannot guarantee that you will enter into a relationship, meet a partner, marry, or achieve any other specific romantic or personal result. Dating and relationship outcomes depend on many factors that are personal to you and outside our control, including your own circumstances, actions and the choices of others. Any examples, case studies or testimonials we share reflect individual experiences and are not a promise or representation that you will achieve the same or similar results. Our products and services are not therapy, counselling, or a substitute for professional mental health, medical, legal or financial advice. If you are experiencing distress or a mental health concern, we encourage you to seek support from a qualified professional.

SUBMITTING CONTENT TO SITE AND SOCIAL MEDIA

We always appreciate interaction on our social media channels and feedback about our Site, products and services. You may be invited to submit a review after you have made a purchase, or you can comment on our blog or interact with us via our social media channels. We love to hear from you!

Where you do decide to submit such feedback, comments or content, you:

• •warrant that you are the sole author and owner of the intellectual property and any other rights in that content (or have the right to use that content with appropriate consents and permissions);
• •give us permission to post or otherwise use that feedback on our social media or other channels;
• •waive any and all existing and future moral rights (as defined in the Copyright Act 1968 (Cth)) in the content you provide us with;
• •warrant that the content does not violate these Terms; and
• •warrant that you are at least 18 years old.

We reserve the right to remove a review or comment if it:

• •contains libellous or otherwise unlawful, abusive or obscene material;
• •attacks our employees or another contributor;
• •contains material that discloses your personal information; or
• •is unrelated to the post or content that you have reviewed or commented on.

Our Site and social media channels may feature user reviews of our products and services as well as blogs by guest contributors. These reviews and the content of guest blogs in no way represent our views or opinions, but are the sole product of their creator. We disclaim all liability with respect to any content submitted by any user or guest contributor.

COMPETITIONS

We may from time to time run competitions through our Site and/or through our social media channels. Your participation in those competitions is subject to these Terms and any terms and conditions that are specific to each competition.

TESTIMONIALS

On our Site, we present real-life examples of and insights into other people’s experiences for illustrative purposes only. Testimonials that appear on this Site are actually received via text, audio or video submission. They are individual experiences, reflecting the real-life experiences of those who have used our products and/or services in some way. We do not claim that they are typical results. Any results personally achieved are due to the individuals’ unique situations. These testimonials demonstrate what can be possible, but are not intended to represent or guarantee that any current or future customers will achieve the same or similar results.

The testimonials displayed in any form on this Site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened where the full message seems too lengthy or not wholly relevant for the general public.

Dating For Love is not responsible for any of the opinions or comments posted on our Site. Dating For Love is not a forum for testimonials, however it provides testimonials as a means for customers to share their experiences with one another.

To protect against abuse, all testimonials appear after they have been reviewed by Dating For Love. Dating For Love does not necessarily share the opinions, views or commentary of any testimonials on our Site; the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

FEEDBACK, COMPLAINTS AND DISPUTES

We are committed to your satisfaction with our products and services. If you encounter any issue or have a concern about your order, please contact us as soon as possible so we can work to resolve it. If an issue is not resolved to your satisfaction, please email us at support@datingforlove.com with your name, the email address used for your order, your order number, details of your concern, and what you would like us to do to resolve the matter.

We will acknowledge your complaint within 3 business days and aim to resolve all complaints within 14 business days. If resolution within that timeframe is not possible, we will let you know and provide a clear explanation and an expected timeline.

Where a dispute cannot be resolved directly, it will be submitted for mediation in accordance with the Resolution Institute Mediation Rules. If the dispute cannot be resolved at mediation, you agree to submit to the exclusive jurisdiction of the courts of Queensland. Nothing in this clause prevents either party from seeking urgent interim relief from a court.

PROHIBITED USE

In addition to any other prohibitions, you must not, under any circumstances:

• •use our Site or its content for any unlawful purpose, including to solicit others to perform or participate in any unlawful acts or to violate any international, federal, state or local regulations, rules, laws or ordinances;
• •attempt to change, remove, deface, hack or otherwise interfere with this Site or any material or content displayed on our Site;
• •hack into any aspect of the Site, corrupt data, or cause annoyance to other users;
• •infringe upon any person’s proprietary rights;
• •send any unsolicited advertising or promotional material, commonly referred to as “spam”; or
• •attempt to affect the performance or functionality of any computer facilities of or accessed through this Site.

WARRANTIES

This Site is provided on an “as is” and “as available” basis and, to the fullest extent permitted by law, we make no representations or warranties about our Site and/or our products or services including that:

• •they are suitable, reliable, complete, secure, accurate or fit for any particular purpose;
• •access will be free of any harmful components (including viruses) or other code that is harmful or may assist in causing harm; or
• •there is no possibility of failure to store communications or other data.

To the fullest extent permitted by law, we make no warranties, express or implied, and hereby disclaim and negate all other warranties, including without limitation implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our Site or otherwise relating to such materials or to any sites linked to this Site.

DISCLAIMER AND LIMITATION OF LIABILITY

Dating For Love makes no representations, warranties or assurances as to the accuracy, currency or completeness of the content contained on this Site or any sites linked to this Site.

All the materials on this Site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose.

To the fullest extent permitted by applicable laws, nothing in these Terms has the effect of contracting out of any applicable consumer protection law (including the Australian Consumer Law) that cannot be excluded, or our liability for death or personal injury arising from our negligence or for fraudulent misrepresentation. In no event are we, any of our subsidiaries, or any of their shareholders, directors, officers, employees or licensors responsible for any losses and expenses, however arising, including without limitation any direct, indirect, present, unascertained, future or contingent loss, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Site and/or our products or services, your inability to access our Site, interruption or outage of our Site, or the fact that content on our Site or in our services is inaccurate, incomplete or out of date. To the extent our liability cannot be excluded but can be limited, our liability is limited, at our option, to supplying the relevant goods or services again or paying the cost of having them supplied again. Our liability for any breach of a condition or warranty under these Terms shall in any case be limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

OUR RIGHT TO BE INDEMNIFIED BY YOU

To the fullest extent permitted by applicable laws, you agree to indemnify, and hold us and our related entities, affiliates, and our and their respective officers, agents and employees harmless from, any loss, liability, claim or demand (including reasonable legal fees on a full indemnity basis) made by any third party due to or arising out of your use of this Site in violation of these Terms, and/or arising from a breach of these Terms, and/or any breach of your representations and warranties set out in these Terms, or your breach of any law or the rights of a third party.

BREACH AND TERMINATION

The agreement constituted between us by your use of our Site may be terminated where you breach any provision of these Terms, or at any time by us without notice, in which case all disclaimers and limitations of liability will survive termination, and you will no longer be authorised to access our Site.

SEVERABILITY

If any term or provision of these Terms is held by a court of competent jurisdiction to be contrary to law, that provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions of these Terms will remain in full force and effect.

CEASING OUR WEBSITE

We have the right to discontinue this Site. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Site, at any time and at our sole discretion. We will not be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

ASSIGNMENT

We are permitted to assign or otherwise transfer our rights and/or obligations under these Terms without any notification or consent required. However, you are not permitted to assign or otherwise transfer your rights and/or obligations under these Terms.

ENTIRE AGREEMENT

These Terms (together with our Privacy Policy) constitute the entire understanding and agreement between us and you in relation to your use of this Site and supersede all previous communications, negotiations and agreements, whether oral, written or electronic, in respect of this Site and your use of this Site.

GOVERNING LAW AND JURISDICTION

These Terms shall be construed in accordance with and governed in all respects by the laws of Queensland, Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly, cost-effectively and efficiently as possible. Where a dispute cannot be resolved, you agree to submit to the exclusive jurisdiction of the courts of Queensland.